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Pricing and Billing | |
Do I have to pay sales tax? | |
You only have to pay sales tax if you are located in the same state that issued our business license, which is AZ. Please note that while we ship from multiple locations in Hawaii, California and occasionally AZ, it has no bearing on sales tax. | |
I have a question on my charges. | |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact Customer Service for further assistance. | |
I need a copy of my receipt/invoice. | |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
When will my credit appear on my account? | |
Credits usually take 5-10 business days from the time we receive your item(s). Refer to your banking institution for additional information on posting credits to your bank account. | |
When will my credit card be charged? | |
Your credit card will be charged within 24 hours prior to shipment of your item(s). |